Shipping
Please allow 2-3 business days for your order to be carefully packed and shipped to you.
Orders over $95 receive complimentary standard shipping. For orders under $95, standard shipping is just $15. Need it sooner? Choose our express delivery for a flat $25 and enjoy the added convenience of faster shipping.
Returns
60-Day Guarantee
Your first full-priced Fresche purchase comes with our 60-Day Guarantee, giving you plenty of time to wear, wash and experience your new Fresche piece just as you normally would. If Fresche doesn't feel right for you, simply return it for a full refund or exchange — no questions asked. For details, visit our FAQ page.
Standard Returns and Exchanges
Items not covered by our Trial can be returned or exchanged within 30 days of delivery, as long as they’re unused and unwashed. You can choose a refund or store credit — just note that shipping fees are non-refundable, and a $15 processing fee will be deducted from refunds. Returns made between 30 and 60 days after delivery are eligible for store credit only.
For any return enquiries, please email us at support@fresche.com.au